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原文
Mr. Drucker divided the job of the manager into five basic tasks. The manager, he wrote:
1) Sets objectives. The manager sets goals for the group, and decides what work needs to be done to meet those goals.
2) Organizes. The manager divides the work into manageable activities, and selects people to accomplish the tasks that need to be done.
3) Motivates and communicates. The manager creates a team out of his people, through decisions on pay, placement, promotion, and through his communications with the team. Drucker also referred to this as the “integrating” function of the manager.
4) Measures. The manager establishes appropriate targets and yardsticks, and analyzes, appraises and interprets performance.
5) Develops people. With the rise of the knowledge worker, this task has taken on added importance. In a knowledge economy, people are the company’s most important asset, and it is up to the manager to develop that asset.
譯文
管理大師彼德．杜拉克將經理人的工作分成五大類：
- 設定目標：設定團隊目標，並決定完成目標所需之工作表
- 組織：將工作分成可執行之行動並指派給人
- 激勵與溝通：經理人組織隸屬於他的團隊，透過酬庸、地位、升遷、與溝通。彼德．杜拉克亦隱喻指出經理的「整合」功能
- 考評：經理人建立目標與分析評量並評量績效
- 培訓：隨著勞工的知識提升，這個項目會更加重要。在知識經濟的現代，人是公司最重要的資產，亦取決於經理人如何培育資產。
Reference
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